thedesignlift.com is owned and operated by Design Lift LLC, a limited Liability company duly established and registered at the government of Sharjah/ (SHAMS Free trade Zone) and is subject to the rules of UAE international rules governing E-service Trade.
Before using our service, may you kindly take a few minutes to read and accept our terms and conditions. If you do not agree to be bound by our Terms, you may not access or use our website service.
The Service is a platform enabling people and companies seeking interior design services ("Clients") to get a custom interior design, including one final design rendering(depending on the selected package), and one revision of the final design based on client’s comments.
2) Registration and Eligibility.
2.1) Account Types and Registration: Anyone may browse the public-facing pages of the Website, App, and Service and take the style quiz, but to start the custom project design plan, and get assigned a designer, the client must register.
To access some features of the Service you may be required to register for an account. When you register for an account, you may be required to provide us with some information about yourself (such as your e-mail address, phone number, address, some info about your current space or other contact information).
Account Security: Your account is personal to you, and you may not share your account information with, or allow access to your account by, any third party As you will be responsible for all activity that occurs under your access credentials, you agree to use reasonable efforts to prevent unauthorized access to or use of the Service and to preserve the confidentiality of your username and password, and any device that you use to access the Service You agree to notify us immediately of any breach in secrecy of your log-in information If you have any reason to believe that your account information has been compromised or that your account has been accessed by a third party, you agree to immediately notify Design Lift by dropping us an e-mail to email@example.com You will be solely responsible for the losses incurred by Design Lift and others due to any unauthorized use of your account.
3) Using the Service:
To use our services, you must first create an account (username and password). You are uniquely responsible for maintaining the confidentiality of your account and password.
You must treat such information as confidential, and you must not disclose it to any other person or entity. You also agree to notify us immediately of any unauthorized access to or use of your username or password or any other breach of security.
3.1) The Design Service
After creating an account, the user shall be asked to choose the type of room to be designed ( bedroom, living room, dining room, kitchen, bathroom..) and to provide detailed information of the room ( space, dimensions, location of doors or windows…) and/or to upload a map or photo of the room.
The user must then select his/her design package (designlift Don't Lift Just Twist or designlift Lift and Twist). After that, the user shall be directed to answer some questions related to his/her budget, material preferences, style and color favourites,…
Based on the provided information and uploaded pictures or maps of the room, the user shall be directed to the proper designer who will make the convenient design recommendations based on the information provided by the user).
Our designer will provide each user two different design concepts to provide feedback on, and then he/she shall finalize the user design as per user’s feedback and inquiries.
Depending on the package the user have chosen, he/she shall get 1 final design rendering and 1 revision of the final design rendering with recommendations to buy furniture, accessories, carpets, wallpapers… from online stores.
We promise to take practical steps to ensure user satisfaction of our service. For this purpose, Designlift shall make reasonable efforts to represent and describe the colors and materials in the most accurate manner. Yet, the displayed colors of the products and the products (such as furniture & accents) will depend upon the monitor of the user and cannot be guaranteed by Designlift as an accurate description of the actual color or material of the product.
In that respect, we shall try our best to estimate the scale of the user’s space based on photos provided, but we cannot totally guarantee that all recommended products will fit the user space properly. Therefore, before making any purchase of the recommended furniture or material, the user is required to measure his/her room space to ensure that items fit prior to purchasing.
Please note that interior design is an intangible material different form materialistic product and therefore Design lift cannot warrant or guarantee user’s complete satisfaction with the design services and/or ideas the user receive on the Website and cannot assure the quality and colors of furniture proposed from supplier.
However; in case you were not satisfied with Design Lift service experience , you may request specific remedies to correct the situation by emailing firstname.lastname@example.org.
In specific situations, we may offer full or partial refund only in situations where corrections or specific remedy is not possible and subject to our refund policy.
4) User Content.
5.2) Taxes. The Fees are exclusive of tax. Clients are responsible for all applicable government taxes, fees, and service charges (“Taxes”) resulting from a transaction occurring through the Service. Design Lift will collect and remit such Taxes from Clients where required by law, but a Client may be responsible for additional Taxes not collected by Design Lift. All taxes are calculated using the Fee.
5.3) Refund: Design Lift may offer any Client a full or partial refund at Design Lift's sole discretion. Please email email@example.com to request a refund.
1- Design Lift will reimburse you the whole amount of fees paid in the following cases:
i. If Designlift fails to submit the design to you.
ii. If Design Lift delays in submitting the design to you for a period that exceeds 30 days counted from the day all necessary photos and information requested by Design Lift (such as space, dimensions, doors, windows, budget, style, and your preferred colors) are submitted to our service.
5.4) Cancellation: Cancellations made within 24 hours from submitting the payment, will receive a 100% refund. Cancellations made within 48-72 hours 30% fee of the total paid amount. Cancellations made after 72 hours from payment or after the designer started with the project, will be subject to 50% fee on the total amount or more depending on the project stage is some cases. Please email firstname.lastname@example.org for cancellation request.
5.5) Shipping: Shipping terms are not applicable for this service at this stage.
5.6) Designers: Design Lift Designer will get paid a fixed amount as per the agreement between Designers and Design Lift. The payment will reflect in the designer’s personal wallet automatically after submitting all the deliverables and getting the client’s approval on the same. Payments will be transfer to Designer’s bank account and will occur within the first week of each month. If designer has less than 5 projects in his wallet, he/she shall bare the charges and fees of the bank.
6) User Content.
7) Intellectual Property Rights.
Our Website with all its content including the graphics, logos, trade name, domain name, trademarks, trade dress, texts images, icons, designs, videos, audios…. are owned by Design Lift. The user is not allowed to use our Intellectual properties without our prior written consent unless it is used for your own personal, non-commercial purposes only. Any infringement to the Intellectual Property rights by the user shall subject him/her to the legal liabilities in addition to damages.
Although, you hold sole ownership of any photos or other content you submit via the Services; however, you acknowledge that you grant Design Lift the right to use, reproduce, modify, perform, display, distribute and otherwise disclose your User Content to our service providers and designers for the purpose of providing the Services to you.
You also acknowledge that Design Lift holds the sole ownership of the room models and designs it creates using your User Content.
Design Lift may ask your consent on displaying your custom design room on its websites and/or other owned digital applications (photos before & after) for the customer review and feedback.
8) Use of our Content
Design Lift grant you a limited license to access the Service solely as intended through the provided functionality of the Service and to print, download or otherwise make personal use of the Content and the Collective Work provided, however, that you shall not delete any proprietary notices or materials with regard to the foregoing. You may not modify the Content or the Collective Work or utilize them for any commercial purpose or any other public display, performance, sale, or rental, decompile, reverse engineer, or disassemble the Content and the Collective Work, or transfer the Content or the Collective Work to another person or entity.
9) Consent to use of Data.
The Service, Service Content, After Images, and the media and materials contained therein, including all intellectual property rights therein, are the sole and exclusive property of Design Lift and its licensors.
11) Legal Matters
Any Dispute that may arise or related to the Terms and Conditions of our service shall be governed by the Laws of United Arab Emirates.
12) Additional Services
The Final Client’s Design may include links to other third parties’ sites and resources, including vendors of home furnishings, accessories, decorative materials and design-related services. These links are provided only as guidance only and we have no control over the contents of those sites or resources and we accept no responsibility for them or for any loss or damage that may arise from your use of these sites.
Although, Design lift will try to ensure that the recommended products links (furniture, decorative accents…) by our Design are available in the third parties’ websites as per the description made and budget, Design Lift will not guarantee that these suggested furniture or accessories will be always available for online purchase or at the store at the price mentioned to the client.
Design Lift may provide some social medial features to allow you as a client or viewer to:
In connection with our service, we may provide and allow you (if you wish) to use certain mobile applications or features. These applications are to be used to facilitate communication with Design Lift and/or communication with the Designer.
These applications include – but are not limited to- the use of SMS, What’s app …. and will be subject to the following terms:
- By opting into Design Lift SMS or What’s app Program, you agree to receive from Design Lift and/or from your selected Designer text messages, photos, attachments… directly to your mobile phone/device regarding your design projects.
The frequency of messages Design Lift sends to you will vary and depends on your interaction with the Services.
- To opt out of receiving Design Lift SMS or what’s app messages at any time, send a request to thedesignlift.com.
We appreciate hearing from our users and welcome your comments regarding the Service Please be advised, however, that if you send us creative ideas, suggestions, inventions, or materials ("Creative Ideas"), we will:
14) Violating These Terms Consequences.
We have the right to suspend or eliminate & terminate your account and prevent the access to the website in the future. In addition of having the right to refuse to provide the Service to you in the future. Design Lift may review and remove any of Your Content at any time for any reason, including activity which is violating the ethics and T&C of Design Lift. You are responsible for any claims, fees, fines, penalties, and other liability incurred by us or others.
All covenants, agreements, representations, and warranties made in this Agreement, as may be amended by us, from time to time, shall survive your acceptance of this Agreement and the termination of this Agreement.
If you have questions, comments, concerns or feedback regarding this Agreement or our Services, please contact us at email@example.com
Last Updated: 10,June,2021